Empirical investigation of franchisor services as antecedent of franchisee satisfaction : the disconfirmation paradigm approach /
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| 主要作者: | |
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| 格式: | Thesis 图书 |
| 语言: | English |
| 出版: |
2004
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| 实物描述: | xvi, 349 leaves : ill.; / 29 cm. |
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| 参考书目: | Bibliography: leaves 230-244. |