Services branding and customer satisfaction in the airline industry : a case study of Malaysia Airlines and Air Asia /

Services branding and customer satisfaction in the airline industry : a case study of Malaysia Airlines and Air Asia /

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书目详细资料
主要作者:	Wong, Kee Mun
格式:	Thesis 图书
语言:	English
出版:	2006.
主题:	Sistem Penerbangan Malaysia. AirAsia. Airlines > Customer services > Malaysia. Airplanes, Company > Customer services > Malaysia. Consumer satisfaction > Malaysia.
标签:	添加标签没有标签, 成为第一个标记此记录!

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