Consumers' evaluation on B2C E-commerce service quality : Malaysian perspective /
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| 主要作者: | |
|---|---|
| 格式: | Thesis 图书 |
| 语言: | English |
| 出版: |
2008.
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| 主题: | |
| 在线阅读: | http://dspace.fsktm.um.edu.my/handle/1812/724 |
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| 003 | SIRSI | ||
| 005 | 200904011448 | ||
| 008 | 090401s2008 my t 000 0 eng m | ||
| 040 | |a UMK |d UMM | ||
| 043 | |a a-my--- | ||
| 090 | |a HF1008 |b UM 2008 Shaai | ||
| 098 | |a HF1008 |b UM 2008 Shaai | ||
| 100 | 0 | |a Shahril Azwan Ismail. | |
| 245 | 1 | 0 | |a Consumers' evaluation on B2C E-commerce service quality : |b Malaysian perspective / |c prepared by Shahril Azwan bin Ismail. |
| 260 | |c 2008. | ||
| 300 | |a vi, 101 leaves : |b ill. ; |c 30 cm. | ||
| 502 | |a Dissertation (M.B.A.) -- Jabatan Pemasaran dan Sistem Maklumat, Fakulti Perniagaan dan Perakaunan, Universiti Malaya, 2008. | ||
| 504 | |a Bibliography: leaves 80-90. | ||
| 650 | 0 | |a Electronic commerce |z Malaysia |x Customer services |x Evaluation. | |
| 650 | 0 | |a Business enterprises |x Customer services |z Malaysia |x Quality control. | |
| 650 | 0 | |a Customer services |z Malaysia |x Quality control. | |
| 650 | 0 | |a Service industries |z Malaysia |x Quality control. | |
| 710 | 2 | |a Universiti Malaya. |b Jabatan Pemasaran dan Sistem Maklumat. | |
| 856 | 4 | 1 | |u http://dspace.fsktm.um.edu.my/handle/1812/724 |
| 900 | |a ZSA-ZA | ||
| 596 | |a 1 19 | ||
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| 999 | |a HF1008 UM 2008 SHAAI |w LC |c 1 |i A513449750 |d 8/4/2014 |e 8/4/2014 |f 7/5/2010 |g 1 |l STACKS |m P01UTAMA |n 4 |r Y |s Y |t TESIS |u 7/5/2010 | ||